Privacy Policy
PRIVACY POLICY
Thank you for using the services on the BlueRayCargo.SG, platform which is operated by PT Torion Express Indonesia, BlueRayCargo.SG is a cross-border logistics service that helps you send products effortlessly and transparently from China to Singapore at affordable costs thanks to our efficient and fast shipping management. In the BlueRayCargo.SG service all administrative matters such as taxes, customs and international shipping costs have been taken care of by BlueRayCargo.SG’s professional team, you just have to receive it, your ordered goods will arrive in time Faster than other international deliveries.
The existence of this Privacy Policy is Blueray’s commitment to respect and protect your various personal data and information when accessing the BlueRayCargo.SG site/application.
This Privacy Policy (along with the terms of use of the Blueray site/application as stated in the “Terms & Conditions” and other information listed on the site/application) sets out the basis for obtaining, collecting, processing, analyzing, displaying, opening, and/or all forms of management related to data or information that Users provide to BlueRayCargo.SG or that BlueRayCargo.SG collects from Users, including Users’ personal data, whether when Users register on the site/application, access the site/application, or use the services on the site/application application (hereinafter referred to as “data”).
By accessing and/or using BlueRayCargo.SG services, the User declares that each User’s data is correct and valid data, and the User gives consent to BlueRayCargo.SG to obtain, collect, store, manage and use such data as stated in the Privacy Policy and BlueRayCargo.SG Terms and Conditions.
Acquisition and Collection of User Data
BlueRayCargo.SG collects Personal Data with the aim of processing your transactions, managing and expediting the process of using the site/application, as well as other purposes as long as it is within the limits of applicable laws and regulations. The User data collected is as follows:
Data submitted independently by the User, which is personal in nature, is data that includes, but is not limited to, name, address, date of birth, occupation, telephone number, fax number, electronic mail address, bank account and credit card details, identification (including Identity Card, SIM, or Passport) or other identification issued by the government, as well as data submitted when the User:
Create or update a BlueRayCargo.SG account, including username, email address, telephone number, password, address, photo and other information;
Contacting BlueRayCargo.SG, including through customer service;
Fill out surveys sent by BlueRayCargo.SG;
Using services on the site/application, including detailed transaction data, including the type, quantity and/or description of the product or service purchased, delivery address, and other transaction details;
Fill in payment data when the User carries out payment transaction activities via the site/application, including but not limited to bank account data, credit cards, virtual accounts, instant payments, internet banking, retail outlets; and/or
Using features on sites/applications that require access permission to relevant data stored on the User’s device.
Data recorded when Users use the site/application, including but not limited to:
Real or approximate location data such as IP address, Wi-Fi location and geo-location;
Data in the form of the time of each User activity related to the use of the site/application, including registration, login and transaction times;
Usage data or User preferences, including User interactions in using the site/application, saved choices, and selected settings. This data is obtained using cookies, pixel tags, and similar technologies that create and maintain unique identifiers;
Device data, including the type of device used to access the site/application, including hardware model, operating system and version, software, IMEI number, file name and version, language options, unique device identifier, advertising identifier, serial number, movement information device, and/or mobile network information; and/or
Log data, including records on the server that receives data such as the device’s IP address, date and time of access, application features or pages viewed, application work processes and other system activities, browser type, and/or site/application or third party services that Users use before interacting with the site/application.
Data obtained from other sources, including:
BlueRayCargo.SG’s business partners who help BlueRayCargo.SG in developing and presenting services on the site/application to users include partners providing payment services, logistics or couriers, site/application infrastructure, and other partners.
BlueRayCargo.SG business partners where Users create or access Blueray accounts, such as social media services, or sites/applications that use APIs or that Blueray uses;
Financial service providers (if Users use Financial Services);
Marketing service providers;
Generally available sources.
The Use of Personal Data
BlueRayCargo.SG may use Personal Data obtained and collected from Users as stated above for the following:
- Process all forms of request, activities or transactions carried out by Users through the site/application, including for the purpose of sending products to Users.
Providing features to provide, realize, maintain and improve our products and services, including:
Offer, obtain, provide, or facilitate marketplace services such as home pages, searches, searches, product recommendations, or other products through sites/applications;
Enables features to create a User’s Blueray account, such as Wishlist and Favorite Stores; and/or
Perform internal activities necessary to provide services on BlueRayCargo.SG sites/applications, such as troubleshooting software, bugs, operational issues, conducting data analysis, testing, and research, and to monitor and analyze usage and activity trends.
Helping Users when communicating with BlueRayCargo.SG Customer Service, including to:
Checking and resolving User problems;
Direct User questions to the appropriate customer service officer to resolve the problem; and/or
Oversee and improve BlueRayCargo.SG Customer Service responses.
Contacting Users via email, letter, telephone, etc., including but not limited to, to assist and/or complete the transaction process or problem resolution process.
Use information obtained from Users for research, analysis, product development and testing purposes to improve the safety and security of services on the site/application, as well as develop new features and products.
Informing Users regarding products, services, promotions, studies, surveys, news, latest developments, events and so on, both through the site/application and through other media. BlueRayCargo.SG may also use such information to promote and process contests and sweepstakes, award prizes, and provide relevant advertising and content about BlueRayCargo.SG’s services and its business partners.
Monitoring or investigating suspicious transactions or transactions that are indicated to contain elements of fraud or violations of the Terms and Conditions or applicable legal provisions, as well as taking necessary actions as a follow-up to the results of monitoring or investigating such transactions.
In certain circumstances, BlueRayCargo.SG needs to use or disclose User Personal Data for law enforcement purposes or to fulfill the requirements and obligations of applicable laws and regulations, including in the event of a dispute or legal process between the User and BlueRayCargo.SG.
Disclosure of User Personal Data
BlueRayCargo.SG guarantees that there will be no sale, transfer, distribution or loan of your personal data to other third parties, without your permission, except in the following cases:
- It is necessary to disclosure User data to partners or other third parties who assist BlueRayCargo.SG in providing services on the site/application and processing all forms of User activity on the site/application, including processing transactions, payment verification, product delivery, etc.
BlueRayCargo.SG can provide relevant information to business partners in accordance with the User’s agreement to use business partner services, including applications or other sites that have integrated each other’s APIs or services, or business partners with whom BlueRayCargo.SG has collaborated to deliver promotions, contests or services. specialized.
There is a need for communication between Blueray business partners (such as logistics providers, payments, etc.) and Users in terms of resolving problems and other matters.
BlueRayCargo.SG may provide relevant information to vendors, consultants, marketing partners, research firms, or similar service providers.
Users contact BlueRayCargo.SG through public media such as blogs, social media, and certain features on sites/apps, communications between Users and BlueRayCargo.SG may be publicly viewable.
BlueRayCargo.SG may share User information with its subsidiaries and affiliates to help provide services or carry out data processing for and on behalf of BlueRayCargo.SG.
BlueRayCargo.SG discloses User data in an effort to comply with legal obligations and/or legitimate requests from law enforcement officials.
Cookies Cookies are small files that will automatically take place on the User’s device and carry out the function of storing the User’s preferences and configuration while visiting a site/application.
These cookies are not intended to be used when accessing other data that the User has on the User’s computer device, other than what the User has agreed to submit.
Even though the User’s computer device will automatically accept cookies, the User can make a choice to make modifications through the User’s browser settings, namely by choosing to reject cookies (this choice can limit optimal service when accessing the site/application).
BlueRayCargo.SG uses the Google Analytics Demographics and Interest feature. We will use the data we obtain from this feature, such as age, gender, user interests and so on, to develop BlueRayCargo.SG sites/applications and content. If you don’t want your data to be tracked by Google Analytics, you can use the Google Analytics Opt-Out Browser Add-On.
BlueRayCargo.SG can use features provided by third parties in order to improve Blueray’s services and content, including customizing and serving advertisements to each User based on interests or visit history. If you don’t want ads to be displayed based on these adjustments, then you can set it through your browser.
User Choice and Transparency Typical mobile devices (iOS, Android, and so on) have settings so that the BlueRayCargo.SG application cannot access certain data without the User’s consent. The iOS device will provide a notification to the User when the BlueRayCargo.SG application first requests access to the data, while the Android device will provide a notification to the User when the BlueRayCargo.SG application is first loaded. By using the application and providing access to the application, the User is deemed to have given his consent to the Privacy Policy.
After a successful buying and selling transaction via the marketplace, sellers and buyers have the opportunity to provide assessments and reviews of each other. This information may be publicly viewable with the User’s consent.
Users can access and change information in the form of email addresses, telephone numbers, date of birth, gender, address list, payment methods and bank accounts through the Settings feature on the site/application.
Users can withdraw from information or notifications in the form of bulletins, reviews, product discussions, private messages, or private messages from Admins sent by BlueRayCargo.SG via the Settings feature on the site/application. BlueRayCargo.SG can still send messages or emails in the form of transaction details or information related to User accounts.
To the extent permitted by the applicable provisions, Users can contact BlueRayCargo.SG to withdraw consent to the acquisition, collection, storage, management and use of User data. If this happens, the User understands the consequences that the User will not be able to use the site/application services or other BlueRayCargo.SG services.
Retention and Deletion of Information BlueRayCargo.SG will store information as long as the User’s account remains active and can delete it in accordance with applicable legal regulations.
Privacy Policy Updates
BlueRayCargo.SG may make changes or updates to this Privacy Policy at any time. BlueRayCargo.SG recommends that Users carefully read and check this Privacy Policy page from time to time for any changes. By continuing to access and use the site/application and other BlueRayCargo.SG services, the User is deemed to have agreed to the changes in the Privacy Policy.
