FAQ

What is BlueRayCargo.SG?
BlueRayCargo.SG is a part of Blueray Cargo International,  serving guaranteed and swift import services from China, Thailand, USA, South Korea, & many more countries with hundreds of thousands of customers with proven reliability over decades of running the business.

How do I use the BlueRayCargo.SG service?
Easy! Please follow 4 easy steps as follows:

  • Create your account with us at www.blueraycargo.sg
  • Complete the order request form at our website in BlueRayCargo.SG by creating new order
  • Create your own unique marking code before confirming your order with us
  • With your existing account, check your desired country of origin. Copy BlueRayCargo.SG’s warehouse address as the first step in forwarding your shipments. 
  • Checkout/confirm your purchases from your favourite marketplace/supplier, then paste/give our warehouse address as your shipping address
  • Proceed to payment. Once done, sit and relax until your shipments safely arrived in Singapore

How is the import process via BlueRayCargo.SG?

  • Goods are firstly sent/received in our warehouse from your desired origin country
  • Upon arrival at our warehouse, the operational team will check your goods
  • If it is necessary to repack, we will inform you to repack your goods at a cost adjusted to the provisions
  • Once completed, your goods will be sent to our warehouse in Singapore
  • Once your goods arrived at our warehouse in Singapore, we will assist you with the necessary import GST of 9% from your total invoice value of goods

 

How long does it take for goods to arrive in Singapore?
Depending on which country of origin that you choose. But let us give you an example of our lead time from China to Singapore. BlueRayCargo.SG’s efficient scheduling system will cover the entire process from Guangzhou, China to your hands for only around 10-14 days for sea freight, and 3-5 days for air freight.

 

Can I send 1 item using BluerayCargo.SG?
We got you covered! BluerayCargo.SG serves delivery of goods individually or in large quantities. Starting from 10 Kg for air freight and 0.5 CBM for Sea Freight

 

Is BlurayCargo.SG safe and trustworthy?
BlueRayCargo.SG, officially registered as Marina Express International Pte Ltd. Every transaction via BlueRayCargo.SG will be covered only under our company accounts, not under personal accounts. We have been trusted for over 22 years as the mainstay import services provider for millions of products from our customers throughout China, Indonesia, Thailand, South Korea, USA, Singapore, Hongkong, and many more.

 

What if my goods were held by customs?

As long as the goods you send complies with Singapore’s prevailing import/export regulations, the goods will not be detained by customs. Should it happen, we will be the frontliner to take care of the hassle for you. We highly recommend you to consult with our Sales before sending your shipments with us if you are still unsure about the regulations of your goods to be forwarded by our team.

 

What is the difference between BluerayCargo.SG and ordinary forwarders?

BluerayCargo.SG is a swiftly guaranteed import services provider in Singapore. We have been trusted for over 22 years to take care millions of products for traders & companies. Unlike any other wholesale import services provider, our seamless and transparent services can be easily accessed by the convenience of your fingertips through our mobile apps (available in iOS and Android) or easily go to www.blueraycargo.sg 

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